Water Softener & Reverse Osmosis Services in Rigby, Idaho
Water Softeners Plus LLC · Licensed Plumber Serving Rigby & Jefferson County
Rigby city water is classified as "hard" — and if you're on a well outside town, your water is likely much harder. Either way, you're dealing with Rocky Mountain groundwater loaded with dissolved minerals that cause scale, damage appliances, and dry out your skin. We install NuGen Fusion XT water softeners engineered specifically for these conditions.
7–10.5
GPG city water
(classified "hard")
15–25+
GPG typical
well water nearby
5,600
Rigby
residents
Rigby's Water: Hard in Town, Harder on Wells
Rigby draws its city water from groundwater wells, same as every community in this part of Idaho. Based on aggregated data from EPA, USGS, and state lab sources, Rigby's municipal water falls in the "hard" classification — typically 7 to 10.5 grains per gallon (121–180 ppm). That's enough to cause visible scale on fixtures, spots on dishes, and accelerated wear on water heaters and appliances.
That said, Rigby's city water is somewhat less extreme than neighboring Idaho Falls (14+ GPG) or Ammon (14 GPG). But "less extreme" doesn't mean "not a problem." At 7–10.5 GPG, you're still well into the range where the Water Quality Association recommends a water softener — and where the damage to your home's plumbing and appliances accumulates year after year.
The City of Rigby publishes annual Consumer Confidence Reports (CCR) on their water department page if you'd like to see the full water quality breakdown.
On a well outside Rigby? Your water is almost certainly harder.
A lot of homes in Jefferson County sit outside Rigby city limits on private wells. That well water doesn't get any municipal treatment, and it draws from deeper in the aquifer where it has more contact time with mineral-rich rock. We regularly test wells across the area at 15 to 25+ GPG — and some test far higher than that.
If you're on a well, two things matter: first, get your water tested so you know what you're dealing with. Second, strongly consider pairing a water softener with a reverse osmosis system for your drinking water. A softener engineered for Rocky Mountain hard water handles the hardness. An RO system handles everything else — nitrates, arsenic, and other contaminants that city treatment would normally catch but wells don't get.
We test well water for free. Call Chad at (208) 419-7372.
Our Services in Rigby
Water Softener Installation
NuGen Fusion XT — American-made and engineered for hard Rocky Mountain water. NSF/ANSI 44 certified, lifetime tank warranty. Includes unit, all plumbing, programming, and 400 lbs of salt.
Learn more →$1,799
Reverse Osmosis Installation
Purified drinking water at your kitchen tap. Removes ~98% of dissolved solids. Especially important for homes on wells without city treatment. Installed under the sink or in your utility room (+$100).
Learn more →$599
Softener + RO Bundle
Complete protection for Rocky Mountain hard water — especially recommended for homes on wells. Soft water for every tap and appliance, plus purified drinking water at the kitchen sink. Save $200.
See full pricing →$2,198
Free Water Assessment
We test your water at no cost — city or well. You'll get your exact hardness number and an honest recommendation. No obligation, no pressure.
Schedule yours →Free
Why Rigby Homeowners Choose Us
Licensed plumber, not a salesman. Chad Baxter has over 24 years of plumbing experience and personally handles every installation in the Rigby area. No subcontractors. The same person who tests your water and recommends your system is the one who installs it.
Equipment engineered for Rocky Mountain hard water. The NuGen Fusion XT isn't a generic softener designed for average U.S. water. It's built in Lindon, Utah by a manufacturer with over 35 years of experience serving homes across the Rocky Mountain region. It's NSF/ANSI 44 certified — performance independently verified, not just claimed. The lifetime tank warranty, 10-year resin warranty, and 5-year electronics warranty reflect how long these units actually last when they're matched to the water they're treating.
We know small-town Idaho. Rigby isn't Idaho Falls. You don't have a dozen plumbing companies to choose from, and the big national water treatment brands don't always have a strong presence out here. Chad serves Rigby and Jefferson County directly — not as an afterthought from a bigger city, but as part of his core service area. Same pricing, same service, same quality.
Transparent pricing. $1,799 for a water softener installed. $599 for RO. $2,198 for the bundle. That's the price whether you're in downtown Rigby or out on a farm road in Jefferson County. See our full pricing breakdown.
Ready for Better Water in Rigby?
Whether you're on city water or a private well, we'll test it for free and give you an honest recommendation. No pressure, no upsells — just the right equipment for your water, installed right.
Nearby Service Areas
Frequently Asked Questions
How hard is the water in Rigby, Idaho?
Rigby city water is classified as 'hard' based on EPA, USGS, and state lab data — typically falling in the 7 to 10.5 grains per gallon range (121–180 ppm). That's enough to cause noticeable scale buildup and appliance wear. Well water outside Rigby city limits often tests significantly higher. A free water test from Water Softeners Plus will tell you your exact number — call (208) 419-7372.
How much does a water softener cost in Rigby?
Water Softeners Plus installs NuGen Fusion XT water softeners — engineered for hard Rocky Mountain water — in Rigby for $1,799. That includes the unit, all plumbing connections, programming, and 400 lbs of salt. Reverse osmosis systems are $599 installed. The softener plus RO bundle is $2,198.
Do I need a water softener if I'm on a well near Rigby?
Almost certainly yes. While Rigby city water is classified as hard at 7–10.5 GPG, well water in Jefferson County and the surrounding agricultural areas typically tests much higher — often 15 to 25+ GPG. Wells also aren't treated for anything, so pairing a water softener with a reverse osmosis drinking water system gives you the most complete protection.
Do you serve the areas outside Rigby city limits?
Yes. We serve all of Rigby and the surrounding Jefferson County area, including homes on wells outside city limits. We also serve nearby Ririe, Idaho Falls, Ammon, Rexburg, and all communities within 100 miles.
Do you offer free water testing in Rigby?
Yes. We test your water at no charge — whether you're on city water or a private well. You'll get your exact hardness number and an honest recommendation. No obligation. Call Chad at (208) 419-7372.